Privacy Policy

WeSelliPhones ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party payment processors)
• Device information when selling (model, condition, serial numbers, IMEI)
• Photos of devices you wish to sell
• Communication preferences and correspondence with us

Automatically Collected Information

When you access our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your purchases and sales transactions
• Communicate with you about orders, shipping, and customer service
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Provide device inspection and valuation services

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: To fulfill our contractual obligations when you buy or sell devices
• Consent: When you opt-in to marketing communications
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Legal Obligation: To comply with tax, accounting, and legal requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors for secure transaction handling
• Shipping carriers for delivery services
• Cloud storage providers for data hosting
• Email service providers for communications

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure data centers with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Secure data wiping for all devices we handle

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at support@weselliphones.net

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and advertising
• Enable website functionality

You can control cookies through your browser settings. However, disabling cookies may limit website functionality.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements (typically 7 years for transaction records)
• Resolve disputes and enforce agreements

Device photos and inspection reports are retained for 2 years after transaction completion.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure adequate safeguards are in place, including:

• EU-approved Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Privacy Shield Framework (where applicable)

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Marketing Communications

With your consent, we may send you:

• Promotional emails about new products and special offers
• Newsletter updates
• Product recommendations based on your interests

You can unsubscribe at any time by clicking the "unsubscribe" link in emails or by contacting us at info@weselliphones.net

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Updating the "Last Updated" date

14. Contact Information

15. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.